Lifesum is a service developed and provided by Lifesum AB and LykonDX GmbH. Lifesum AB and LykonDX GmbH are the joint data controllers, i.e. responsible, for the processing of your personal data when providing the service to you and for complying with applicable data protection laws.
In this Privacy Notice we describe how we at Lifesum and LykonDX collect, use, transfer, maintain and store (collectively "processes") your personal data. Depending on the context, there might be other responsible data controllers that apply to you for other associated services and integrations to Lifesum. This privacy notice explains how we process your personal data in compliance with applicable data protection legislation and what we do to respect your integrity. It is intended for processing activities related to our mobile application, using or accessing our services, and other related interactions.
If you want to know more about our data processing activities, what we do to keep your data safe or to exercise your rights, feel free to contact us at:
Lifesum AB
LykonDX GmbH
How does the cooperation take place? Who processes which data and for what purpose?
Lifesum AB and LykonDX GmbH have jointly created this offer and are continuously developing it further. Lifesum AB programs and maintains the app and operates the app servers required for operation. LykonDX is responsible for the provision and evaluation of certain test offers within the app as well as customer support for these test offers. For this purpose, LykonDX also operates servers of the app and integrates the laboratories required for the test evaluation as service providers.
How can I exercise my rights as a data subject?
In accordance with Art. 26 para. 3 EU GDPR, you can assert your rights under the EU GDPR (e.g. right of access to the processed data) with both controllers. The joint controllers work together to ensure and fulfill your rights.
In the interests of efficient processing, we kindly ask you to send any such requests directly to the following email address: contact@lifesum.com
How is the protection of your personal data ensured?
The controllers have taken appropriate technical and organizational measures to ensure the protection of your data. Compliance with these measures has been contractually agreed between the data processors and is continuously monitored.
We obtain personal data directly from you as you install our app and interact with our services. Personal data is also generated internally at Lifesum. Depending on your actions, your personal data could be complemented with personal data from other sources like third-party app integrations.
As a part of our relationship to you as a free user, paying user or a Lifesum for Work or other type of provider subscription, your personal data will be processed for the following purposes:
Account Management
Provision of the App:
Customer Support and Communication with the User:
Customer Acquisition:
Subscriptions, Orders, and Payments:
Product Development, Analytics and Research
As part of our relationship, you may be required to provide us with the personal data necessary for us to be able to provide you with our services. Without this data, we will generally not be able to perform our contract and provide you with the App and its features.
The legal basis for processing your personal data includes your consent, the necessity of processing for us to fulfill our contractual and legal obligations, and the legitimate interests pursued by Lifesum or a third-party.
Our legitimate interests include:
Within the controllers, access to your data is only granted to the respective departments that require it to fulfill the above-mentioned processing purposes. Service providers used by the controllers (so-called processors) may also have access to your data. Contracts for commissioned data processing in accordance with art. 28 EU GDPR ensure that these service providers are bound by instructions of the controllers, and strict obligations to data security and the confidential handling of your data.
The controllers use processors in the following areas
Data is forwarded to other recipients if this is required by law or if you have given your prior consent.
To provide you with the core services of the Lifesum app, we need to process data about what you eat, how you exercise, your body measurements, weight goals, and allergies. This data may be considered data concerning health and is as such only processed with your explicit consent. The above data is essential in providing our app and services, as we can not provide the food tracking functionality or give you any recommendations without access to that data.
In addition, data concerning your health may be collected through health questionnaires when you create your account online, when you take our health test, or when you fill in the pre-purchase Lykon questionnaire. This data is, with your explicit consent, used to personalize your experience and provide you with recommendations.
To provide our services globally and ensure smooth functionality, we may transfer your personal data outside the European Economic Area (EEA). We take steps to ensure these transfers comply with applicable data protection laws by implementing appropriate safeguards:
If you use an external platform to authenticate and access the Services, such as Facebook Login or Google Auth, Lifesum will collect and process certain personal information from these applications, including your username, full name, profile picture, country, hometown, email address, date of birth, and gender.
Additionally, if you link your Lifesum account with a third-party application to track food intake, exercise, hydration, sleep, or step count data—such as Apple HealthKit, Google Health Connect, Fitbit, Withings, Oura, Runkeeper, or Garmin—Lifesum may exchange or process data with these applications to facilitate the requested integration. Please review each third-party's privacy policy to understand how they handle and protect your data.
There is no profiling in accordance with art. 22 para. 1 and 4 EU GDPR.
Lifesum will retain the personal data for as long as necessary to fulfill the stated purposes, or if we have a legal obligation to retain the data. When it is no longer necessary to retain the personal data, we will either delete or anonymise it. We periodically review the necessity to keep personal data, and if your account has been inactive, we will delete or anonymise the data after a period of five (5) years after you have been persistently inactive on the Lifesum Services.
If you delete your account, exercise your rights for relevant personal data, or opt out from processing relating to direct marketing, we will cease storing and processing your personal data for those purposes, if necessary. It could be necessary for us to process the relevant personal data for a longer time due to legal obligations or if the invoked data protection right is not applicable or absolute (e.g. for bookkeeping purposes).
If you are under the age of 13 or your country’s age of digital consent, whichever is higher, you are not allowed to submit any personal data through our Services. Further, we encourage parents and legal guardians to monitor their children’s Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our Service without their permission. If you become aware that a child under the age of 13 or their country’s digital age of consent has submitted personal data to us, please contact us at https://lifesum.com/contact.
As Lifesum processes your data within the scope of the GDPR, you have the following rights as the data subject:
To exercise your rights or if you have a complaint about the way we process your personal data, you can always reach out to us at contact@lifesum.com. Account deletion and withdrawal of consents can also be done from the account settings page within the app. If you need to reach our data protection officer, you can do so at dpo@lifesum.com.
Version: 11
Last Updated: 06/27/2018
By becoming a member or using our Services, you accept and agree to these Terms and Conditions ("Terms"). Therefore, it is important that you carefully read through these Terms. If you do not consent to these Terms, you should not register with Lifesum.
Lifesum is a service developed and provided by Lifesum AB. The service is available online at, among other places, lifesum.com, in the iPhone App Store as "Lifesum" and the Google Play Store as "Lifesum". The purpose of Lifesum is to help our users to record what they eat, how they exercise, and to track their nutrition, weight and fitness progress.
To use our Services, you must follow some simple rules. The Service is only available for your private use and is not intended for commercial use. Do not misuse the Services, so that either Lifesum or anyone else is harmed in any way. You may only use the Services as permitted by law and these Terms. By using our Services, you agree that:
You can at any time choose to cancel/end your account at your convenience. Please note that uninstalling the mobile application or closing your account will not automatically stop your subscription — you must actively cancel the subscription. Please note that if you have subscribed to Lifesum through the use of App Store, Google Play Store or any other such service provider, you can only cancel your subscription through the use of their services. To find out how to cancel the subscription and/or your account, please follow the instructions in the app or on the website. Special terms and conditions apply to Lifesum Premium.
You are responsible for your own health. Lifesum is not a medical organization and we will not provide you with any medical advice or diagnosis. The purpose of the Services is solely to help our users to record what they eat, how they exercise and to track their nutrition, weight and fitness progress. Information made available through the Services and by our partners and affiliates shall solely be used for recreational and educational purposes. Always consult with your doctor before starting a diet or fitness program or if you experience any pain or discomfort. Lifesum cannot guarantee any health, weight and/or fitness results or improvements. Our Services are only intended for healthy adults, and please do not use our Services if you suffer from, or might suffer from, any medical condition that may be impaired by diet or exercise. Nutritional information found in our database has not been verified, investigated or reviewed by Lifesum. Lifesum cannot guarantee that the nutritional information provided in our database is accurate, reliant or complete. Lifesum is not responsible for any personal injury or any other damages that may have been the result, direct or indirect, of any use or misuse of the Services.
This section only applies when you purchase and/or subscribe to Lifesum Premium or other paid products. By paying the subscription fee, or activating a trial subscription, you get access to Lifesum Premium during the time your subscription is valid, subject to these Terms.
All subscriptions with Lifesum Premium are paid in advance.
You may at any time terminate your membership, in which case your membership will still be valid for the subscription time you have already paid for. If you have subscribed to Lifesum through the use of App Store, Google Play Store or any other such service provider, using in-app purchase, you can only cancel your subscription through the use of their services. Subscription fees can be found on Lifesum's website (www.lifesum.com) and in the mobile application. Lifesum accepts a variety of different methods of payment, such as PayPal, Apple iTunes, Google Play and bank card payment. Special terms and conditions may apply. Lifesum reserves the right to change the subscription fees from time to time.
You hereby consent to start using the Services immediately upon subscribing with Lifesum Premium or other paid products. This means that you will only have 14 days to withdraw from the contract with Lifesum from the date you receive confirmation of your subscription via email if you do not start using the Services during that period. To use your right of withdrawal, you must send an email to Lifesum (you will find our contact details at the bottom of this document). Any prepaid fees will be refunded within 30 days. All payments handled by Apple, such as in-app purchases, can only be refunded by Apple and with Apple's consent. If you would like to contact Apple, please click here. Default in payment shall not be deemed as a termination of a Lifesum Premium subscription.
All rights in and to the Services, including any trademarks, service marks, trade names and copyrighted content (collectively "Intellectual Property") presented within the Service are the property of Lifesum and/or third parties. You agree not to use Intellectual Property for any other purposes except for your use of the Service unless required otherwise by applicable mandatory law.
By submitting User Material to Lifesum, you warrant and represent that you hold the copyright, trademark and/or other intellectual property rights to your content. You agree to grant Lifesum a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use User Material to the extent necessary for Lifesum to operate and maintain the Service. This license shall remain valid until the respective User Material is deleted from the Service by you or by Lifesum in accordance with these Terms.
You use the Service at your own risk. The Service is provided "AS IS," without any warranties, and Lifesum does not warrant that the Service and availability thereof will be uninterrupted or error-free. Lifesum does not assume any responsibility for errors or omissions in the information or software or other documents, including User Material, which is referenced by or linked to. References or links to third parties' websites are provided "AS IS", without warranty of any kind, either express or implied.
In no event shall Lifesum be liable for any indirect or consequential damages, except in cases of intentional misconduct or gross negligence. To the maximum extent permitted under applicable law, Lifesum's aggregated liability for any direct damages shall be limited to the lesser of: (i) membership fees paid by the user; (ii) membership fees paid by the user during the previous calendar year; or (iii) 5 000 SEK.
For the sake of clarity, Lifesum doesn't undertake the obligation to monitor the contents of User Material.
You are not entitled to assign your rights and/or obligations under these Terms or use of the Service to any third party without Lifesum's prior written consent. Lifesum is entitled to assign its rights and/or obligations under these Terms.
Lifesum reserves the right to refuse the Service to anyone for any reason at any time. Lifesum may revise these Terms from time to time and the most current version will always be posted on Lifesum's website (www.lifesum.com). Any and all material changes shall become into effect between you and Lifesum upon your acceptance of such changes (e.g., by using the Services after such notification has been made to you or renewing your subscription).
These Terms and the use of the Services are governed by the laws of Sweden, except for its conflicts of laws principles. All claims arising out of or relating to these Terms or the Service shall be resolved by the Swedish public courts, whereby the District Court of Stockholm shall be the court of the first instance.
For further information, inquiries or assistance you may contact Lifesum. Customer Service is available in ways specified on the website or in the apps. The channels for support might differ from time-to-time.
Company name Lifesum AB
Address Repslagargatan 17B, 118 46 Stockholm, Sweden
E-mail contact@lifesum.com
